Thursday 19 February 2015

Trust - a rare commodity that easily tarnished

Trust is built and maintained by many small actions over time.

Trust is not a matter of technique, tricks, or tools but of character.

We are trusted because of our way of being, not because of our polished exteriors or our expertly crafted communications.

Here are some quotes that may be useful to consider as you think about the role of trust in your life and leadership:

1. "It takes 20 years to build a reputation and five minutes to ruin it." --Warren Buffett

2. "We need people in our lives with whom we can be as open as possible. To have real conversations with people may seem like such a simple, obvious suggestion, but it involves courage and risk." --Thomas Moore

3. "The glue that holds all relationships together--including the relationship between the leader and the led--is trust, and trust is based on integrity." --Brian Tracy

4. "Trust is like blood pressure. It's silent, vital to good health, and if abused it can be deadly." --Frank Sonnenberg, author of Follow Your Conscience

5. "Just trust yourself, then you will know how to live." --Johann Wolfgang von Goethe

6. "Better to trust the man who is frequently in error than the one who is never in doubt." --Eric Sevareid

7. "It takes two to do the trust tango--the one who risks (the trustor) and the one who is trustworthy (the trustee); each must play their role. --Charles H. Green, The Trusted Advisor

Trust is built and maintained by many small actions over time.

Trust is not a matter of technique, tricks, or tools but of character.

We are trusted because of our way of being, not because of our polished exteriors or our expertly crafted communications.

Here are some quotes that may be useful to consider as you think about the role of trust in your life and leadership:

1. "It takes 20 years to build a reputation and five minutes to ruin it." --Warren Buffett

2. "We need people in our lives with whom we can be as open as possible. To have real conversations with people may seem like such a simple, obvious suggestion, but it involves courage and risk." --Thomas Moore

3. "The glue that holds all relationships together--including the relationship between the leader and the led--is trust, and trust is based on integrity." --Brian Tracy

4. "Trust is like blood pressure. It's silent, vital to good health, and if abused it can be deadly." --Frank Sonnenberg, author of Follow Your Conscience

5. "Just trust yourself, then you will know how to live." --Johann Wolfgang von Goethe

6. "Better to trust the man who is frequently in error than the one who is never in doubt." --Eric Sevareid

7. "It takes two to do the trust tango--the one who risks (the trustor) and the one who is trustworthy (the trustee); each must play their role. --Charles H. Green, The Trusted Advisor

8. "The leaders who work most effectively, it seems to me, never say 'I.' And that's not because they have trained themselves not to say 'I.' They don't think 'I.' They think 'we'; they think 'team.' They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but 'we' gets the credit.... This is what creates trust, what enables you to get the task done." --Peter Drucker, author of Managing for the Future

9. "Trust is built when someone is vulnerable and not taken advantage of." --Bob Vanourek, author of Triple Crown Leadership

10. "The best way to find out if you can trust somebody is to trust them." --Ernest Hemingway

11. "If you don't have trust inside your company, then you can't transfer it to your customers." --Roger Staubach

12. "The people when rightly and fully trusted will return the trust." --Abraham Lincoln

13. "Trust is the lubrication that makes it possible for organizations to work." --Warren Bennis

14. "Trust, but verify." --Ronald Reagan

15."Trust each other again and again. When the trust level gets high enough, people transcend apparent limits, discovering new and awesome abilities of which they were previously unaware." --David Armistead

16."People follow leaders by choice. Without trust, at best you get compliance." --Jesse Lyn Stoner, author of Full Steam Ahead

17. "When people honor each other, there is a trust established that leads to synergy, interdependence, and deep respect. Both parties make decisions and choices based on what is right, what is best, what is valued most highly." --Blaine Lee

18. "When a gifted team dedicates itself to unselfish trust and combines instinct with boldness and effort, it is ready to climb." --Patanjali

19. "He who does not trust enough will not be trusted." --Lao Tzu

20. "Leadership requires five ingredients--brains, energy, determination, trust, and ethics. The key challenges today are in terms of the last two--trust and ethics." --Fred Hilmer

21. "You must trust and believe in people, or life becomes impossible." --Anton Chekhov

22. "Wise men put their trust in ideas and not in circumstances." --Ralph Waldo Emerson

23. "Few things help an individual more than to place responsibility upon him, and to let him know that you trust him." --Booker T. Washington

24. "It is mutual trust, even more than mutual interest, that holds human associations together." --H. L. Mencken

25. "When the trust account is high, communication is easy, instant, and effective." --Stephen R. Covey

26. "To be trusted is a greater compliment than to be loved." --George MacDonald

27. "When mistrust comes in, loves goes out." --Irish proverb

28."Trust is built with consistency." --Lincoln Chafee

29. "Learning to trust is one of life's most difficult tasks." --Isaac Watts

30. "Whoever is careless with the truth in small matters cannot be trusted with important matters." --Albert Einstein

The most precious thing in this world is trust. It can take years to earn and only a matter of seconds to lose, so it's important to keep trust at the forefront of everything you do. It can make a big difference in your life and leadership.

Start today with a concerted effort to cultivate, earn, and build trust, and discover the difference it can make.




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Tuesday 10 February 2015

How business leader can successfully embed the scientific mindset in their business mind

With Mathematics background and work as Statistic Engineer and now studying Neuro Science, I really feel that there are few things we Can collaborate between the engineers and scientists.

I believe scientists have skills and ways of working that are relevant and transferable to problems outside of science. Sir John Beddington, then the UK government’s chief scientific adviser, argued in 2013 that we should “put scientists and engineers at the heart of government” because of their range of skills and evidence-based culture. Read here http://www.theguardian.com/public-leaders-network/2013/feb/14/scientists-engineers-heart-civil-

To me, Here are three attributes contributing to the thinking of a scientist, and ways they might be applied to wider contexts.

1. Sceptical curiosity
Scientists need to be sceptical. Like their colleagues in business and industry, they also must innovate. As they innovate, scientists strike a careful balance between curiosity, intuition and scepticism. Their work is driven forwards by curiosity, and it is guided by intuition and prior knowledge, but techniques such as external and internal peer reviews and randomized control trials are also embedded in their way of thinking to avoid blind optimism and bias.

How to apply it: In your organization, invite sceptics and non-experts in. Ensure that initiatives are checked by someone outside your team, even outside your organization or industry.

2. Collaborative competitiveness
The best scientists readily compete and collaborate with one another. Someone in a different field or organization could have the key to unlocking the problem they are working on. When the problems get tough, scientists want to build the best team, even if the partner is a fierce competitor. At one time, collaboration and data sharing were the purview of “big science”, such as the scientists at CERN. Now we see new collaborations all the time when it is opportune to bring together diverse teams such as at the Crick Institute or in complex areas such as climate change or public health for an ageing population.

How to apply it: Look at those problems and opportunities in your business or organization that cannot be solved in isolation. Areas such as cybersecurity, global political and economic forces, or significant technological requirements, all benefit from collaboration across the industry and across sectors. When corporations come together, as they do at Davos, they can make important things happen. Bringing together industry, government and higher education can be even more powerful. Collaborate like a scientist.

3. Confidence in the face of uncertainty and the unknown
The scientist’s business is the unknown. Where something is unknown, it is an opportunity to be pursued rather than avoided. This requires the ability to deal with ambiguity and uncertainty, which most people find difficult. In experiments, a lack of correlation moves science forward as much as a positive correlation. No information is ever complete. Scientists are comfortable with moving forward purposefully when faced with incomplete or problematic data sets. For example, Michael Stumpf, a professor of theoretical systems biology at Imperial and Kia Nobre at Oxford University , have created a methodology to utilize multiple mathematical models to reduce the chances of drawing a wrong conclusion as a result of simplifications and assumptions.

How to apply it: Break down problems into smaller hypotheses to be tested. Evaluate probabilities and the interrelation between factors affecting probability and move forward armed with that imperfect knowledge. Build a team that can deal with uncertainty and ambiguity by pooling their understanding and gaining confidence.

At Oxford University I have learned much from the research relationships with business leaders especially at WEF Davos. Sound business practices are necessary to keeping a university strong. At the same time, incorporating sound scientific thinking into business decisions can help keep businesses strong by thinking more boldly and creatively.







Embedding the scientist mindset is important in every life aspect?

Leaders often talk about the application of sound business practices to universities and other public services. I want to turn the conversation on its head and suggest that a scientific mindset can inform and benefit the decision-making process outside of the laboratory. Adopting the mindset of a scientist can help all of us approach a changing world.

What skills and mindset will our leaders, workforces, students and young people need to tackle the problems of this century? Ubiquitous information, complexity and new technologies have challenged traditional approaches to solving problems. The internet and communication technologies have created new sources of information and have made that information more accessible. But they have also forced us to think more deeply about what information can be trusted as a basis for decision-making. Our attempts to follow logical processes are constantly challenged by new and disruptive influences.

One area of promise has been the increasing collaboration between the business and academic communities. This collaboration has fostered research, accelerated the movement of ideas and insights from the lab to the marketplace, and benefited society as a whole. In this process, businesses and universities have learned and gained greater respect for one another.

What does a scientist do?

While most agree that the outputs of science are beneficial to society, a sizeable part of the general public do not know what scientists do and scientists are often stereotyped as apt to be odd and peculiar. The science community is likely in part responsible for these misconceptions and the public feel that scientists are poor communicators and appear secretive.

Scientists are, even when pursuing discovery- or curiosity-driven research, keenly aware of potential future applications of research and how it will impact society. The scientists who have worked tirelessly for decades at CERN to see and measure the fundamental particles of the universe are, for example, extremely excited about the way technology from particle accelerators creates new medical diagnostics such as PET imaging scanners. They are also motivated by the way the hunt for the Higgs boson has stirred public interest in science and raised the engagement of the world community.

Science is also a profession that embraces change. We are seeing the epithet “scientist” applied to new disciplines outside of the conventional laboratory, such as the data scientist. While there is no strict definition, data scientists could be considered scientists because of their ability to go beyond analysis and programming and show a detailed understanding of problems and contexts. New multidisciplinary scientists are emerging, such as bioengineers and synthetic biologists, who combine scientific knowledge and techniques with engineering and medical knowledge.





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